FAQ

How do I create a new user?

1. Go to the the home page: https://www.labconcoliterature.com and click Register New User Account

2. Fill out the request form. You will see an * next to all required fields.
  a. First and Last Name
  b. Email – This will be used to send you notifications for your orders and let you know when your account
      has been approved.
  c. Security Question – This will be used to help you retrieve your password if you forget it. Select a Question
      and Provide an answer
  d. User Name – Select the name that you will use to logon to the site.
  e. Password – The site has text showing you the password requirements. Here’s an example of a valid password:
      Cjourdan12 or Cjourd@n as they both have upper and lower case characters + a number OR special character.
  f. Confirm password will need to match the Password field
  g. The address Information is to populate your address book, so put the location you are most likely to ship your products.
 
3. Click Create User - If you miss a field or have invalid information, you will see a red bar at the top of the screen, notifying
    you of incomplete/incorrect information.
  a. On Success, you will redirected to the confirmation page, letting you know you successfully submitted a user request

4. The Labconco site Administrator will receive an email that you submitted a new user account. 
     They will validate the request and you receive an email with the approved/denied response.
 
5. Once approved, you can logon to the site!